Terms and Conditions

Last updated:  06th May 2023

Welcome to our website, owned and operated by BirthEssence / Charlotte Kanyi

Please read these Terms and Conditions carefully before using the http://www.birthessence.co.uk website and please refer to our cancellation and refunds policy found at the end of the terms and conditions page before booking any of our services.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and cancellation and Refunds Policy govern BirthEssence / Charlotte Kanyi’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, [BirthEssence and Charlotte Kanyi].
  • "you", "the user" refer to the person(s) using this website and /or booking our services offered therein.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. Please see our Privacy Policy for more details.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

 It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites or services that are not owned or controlled by BirthEssence / Charlotte Kanyi.  These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). BirthEssence / Charlotte Kanyi has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that BirthEssence / Charlotte Kanyi.  shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

 http://www.birthessence.co.uk may contain advertisements, sponsored content, paid insertions, affiliate links or other forms of monetization.

http://www.birthessence.co.uk abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. That content, advertising space or post will be clearly identified as paid or sponsored content. For more details on affiliate partners please see our Privacy Policy

BirthEssence / Charlotte Kanyi is never directly compensated to provide opinion on products, services, websites and various other topics. The views and opinions expressed on this website are purely those of the authors. If we claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

This site does not contain any content which might present a conflict of interest.

BirthEssence / Charlotte Kanyi makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to or from this site.

Every effort is made to keep the website up and running smoothly. However, BirthEssence / Charlotte Kanyi takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Copyright Statement:

This website and its content is copyright of Charlotte Kanyi - © BirthEssence / Charlotte Kanyi 2023. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

We are not responsible for the republishing of the content found on our website on other websites or media without our permission.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Medical Disclaimer

This website and its content is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment.

Charlotte Kanyi is not a doctor and does not provide medical advice , diagnose illness, disease or any other physical or mental disorder or prescribe medical treatment nor recommend that you discontinue with any current medicines you may be taking. Charlotte Kanyi's services are not a substitute for a medical examination. It is recommended that you see a doctor for any ailments that you may be experiencing and no assurance or guarantee has been provided as to the results of the treatments and services you receive at BirthEssence and by Charlotte Kanyi. 

Please also see section on Limitation of Liability in the Privacy Policy.

Session Length

Birth Confidence /Heal Your Birth Story/Transformation sessions and all 121 sessions offered by Charlotte Kanyi/BirthEssence last approximately one hour unless otherwise stated. There is some leeway of 15 minutes either side.  The slight flexibility in length allows for the session to reach a natural completion of what we are working on.  

Packages of 6 or 7 sessions are valid for 12 months from booking date and all sessions not taken during this 12 month period will be forfeit.  Sessions can be taken any time during this 12 months period at your discretion.  Bespoke packages will also be subject to a maximum length of time that will be agreed on at the time of booking.

Cancellation/Refund Policy

All cancellations must be submitted in writing.

For single sessions: If your cancellation is received 24 hours or more in advance you may receive a full refund or transfer your booking to a later date. If you do not send advance written notice of your cancellation, if you do not attend, or if you leave prior to the conclusion of your session. your payment is non-refundable and non-transferable.

For packages: All cancellations must be received in writing. For a full refund that notice must be a minimum of 24 hours before the first scheduled session. If after the first session you decide this package is not for you, you may cancel and will receive a partial refund minus the value of the first session (calculated at the single session rate.)and an admin fee currently set at £15. If you do not attend any session, or if you leave prior to the conclusion of any session, your payment is non-refundable and non-transferable and you lose that session.

Charlotte Kanyi/BirthEssence makes two exceptions to the 24 hour rule. 1) for birth professionals on call , including Doulas and Midwives provided they inform Charlotte Kanyi immediately that they are called to a birth and reschedule within 5 days. 2) for pregnant people who go into labour within the 24 hour period who are then permitted to reschedule providing they inform Charlotte Kanyi when they go into labour.

Should your baby arrive earlier than expected you may transfer any remaining sessions to the postnatal period up to and including 6 months after your original EDD or within the original 12 months booking limit, whichever is the later date. In the sad and unfortunate event that you miscarry you may either transfer the sessions to a later date or towards another package or you would in this case be entitled to a partial refund on a pro-rata basis.

Who are you trading with?

Charlotte Kanyi, BirthEssence, Birth Confidence, and Birth Transformation all relate to Charlotte Kanyi as a 'Sole Trader' business entity. We offer a range of Holistic Services including Pregnancy Massage, Reiki, 1:1 Sessions and packages of all treatments and sessions.


If you have any questions regarding our terms and conditions, or your dealings with our website, please contact us here: charlotte@birthessence.co.uk

Postal Address:  Charlotte Kanyi , 232 Marsh Lane, Erdington, Birmingham, WestMidlands, B23 6PP UK